All About Hair...and So Much More.

EP 106: Solve Their Problems with a Great Consultation

Danise Keilitz Season 1

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Did you know that 95% of what goes wrong in an appointment happens because of the consultation wasn’t done correctly?

Bridget is a true Jersey girl with over 10 years in the industry. She started her career in New York, where she found her true passion for creating beautiful lived-in hair color, that mimics the natural sun-kissed look. She is committed to continuing education. Bridget loves to modernize classic looks to make them fun and wearable, so her client can look and feel their best. She knows that the key to achieving someone’s dream hair is all in the communication!

We sit down to discuss the key areas of a successful consultation. Starting with eye contact, paying attention to the details (face shape, eye color, what shoes they’re wearing, body language) and building trust. She talks about why she never brings out color swatches when consulting.

Bridget’s Daily Nuggets: Solve their problem with retail products or educating. Connect with your guest during the consultation to build trust. Remember eye contact, at eye level. Be your best …your confidence will come with practice.

Follow Bridget @hairby_bridget


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Some days you feel on top of the world…
and some days your hair says, “not today.” 😅

That’s why I made the Good Hair Energy Box.
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It’s self-care you’ll actually use… not just more stuff in a drawer.

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